Choose
HEAREA creates a checkout session from the products and quantities in your bag.
PAYMENT & PRIVACY
Payment,
without possession.
HEAREA receives confirmation that an order was paid. It does not receive or store the card credentials used to make that payment.
THE CHECKOUT PATH
One transaction.
Three clear boundaries.
Pay with Stripe
Stripe presents the secure payment form and processes the card credentials directly.
Confirm
Stripe returns a payment result. Only then does HEAREA record the confirmed order for fulfilment and account history.
HEAREA RETAINS
The order,
not the card.
- 01Order reference, date and payment status
- 02Items, quantities, gifts, currency and total
- 03Name, email and delivery details supplied at checkout
- 04Stripe checkout and payment references for reconciliation
HEAREA NEVER STORES
Credentials that belong only in the payment form.
- Full card number
- CVC or CVV security code
- Card PIN or magnetic-stripe data
Security codes must not be retained after authorisation—even in encrypted form. That boundary protects both the client and the brand.
CLEAR ANSWERS
Before you
complete checkout.
Does HEAREA receive my full card number or security code?+
No. The payment form is provided by Stripe Checkout. Full card numbers and CVC or CVV security codes are submitted to Stripe and do not enter the HEAREA website or order database.
What payment information does HEAREA keep?+
HEAREA keeps the Stripe payment and checkout references, payment status, currency and order total needed to reconcile and support an order. The order record also contains the products and delivery details supplied at checkout.
Can a HEAREA team member ask me to send card details?+
No. Do not send a card number, security code or PIN through email, chat or a client-care request. HEAREA client care does not need those credentials to locate an order.
When will an order appear in my member account?+
A paid order appears after Stripe confirms payment to HEAREA. Use the same email for checkout and your HEAREA account so the confirmed order can be matched correctly.
PRIMARY SOURCES
This explanation reflects HEAREA’s current Stripe-hosted checkout. For technical detail, read Stripe’s Checkout documentation and the PCI Security Standards Council guidance on card verification codes.
READY WHEN YOU ARE