Account information
When you create an account, HEAREA stores the name you choose to provide, your email address, a securely derived password hash, your email preference and your account creation date. Your original password is not stored.
CLIENT CARE
Privacy,
in plain language.
What the HEAREA website stores, and why.
Orders and payment
After Stripe confirms a successful payment, HEAREA stores the order reference, date, status, purchased items, total and delivery details needed to display the order and support fulfilment. Card details are handled by Stripe and are not stored by this website.
Private client care
Requests submitted from your account store the subject, message, optional order reference, status and replies so both you and the authorised HEAREA team can follow the conversation. These requests are visible only in protected member and administration areas.
Private Notes
Newsletter preferences are stored only when you actively request email updates. You can change that preference from your account at any time. Email delivery will begin only after HEAREA connects a mailing provider.
Sessions and security
A secure, HTTP-only session cookie keeps you signed in. It cannot be read by ordinary page scripts. Account and administration pages are excluded from search indexing.
This page is an operational overview of the current website. It does not replace the fuller legal terms, retention periods and statutory business disclosures that should be reviewed for each market in which HEAREA sells.